kartel4d Platform Privacy Notice
This page describes what we collect when you use kartel4d and how we keep that data protected. We collect information in three ways: directly (when you register, verify your identity, or contact support), automatically (when you log in, place wagers, or play slots on our platform), and from payment processors (when you deposit or withdraw via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet). We use this data solely to operate our service, process your payments, verify your account, and comply with law.
We at kartel4d encrypt all communications between your device and our servers using standard TLS protocols. Roughly 6 in 10 of our users access kartel4d via Android APK or iOS browser on mobile devices; your login sessions, balance queries, and withdrawal requests are encrypted whether you use phone, tablet, or desktop. We do not sell your personal information to third parties, and we do not share it except where required by law or where you explicitly consent.
Our servers may sit outside your jurisdiction (Jakarta, Surabaya, Bandung, Medan, or elsewhere). Data transfers across borders are protected by our standard contractual clauses and encryption protocols. This privacy notice applies to all users of kartel4d regardless of location, and it governs how we handle your identity, payment details, betting history, and account records.
What Data We Collect on kartel4d
When you register on kartel4d, we collect your email address, phone number, and a password of your choice. We ask you to verify your email by clicking a link we send to your mailbox. Next, we request identity information—your full name, government ID number (e.g., KTP or passport), and date of birth—as part of KYC (Know Your Customer) compliance. You photograph your ID on your phone (Android APK or iOS browser) and upload it. We store this photograph and your identity details in our KYC database for verification and compliance purposes. We retain this data for the lifetime of your account plus seven years after closure, as required by law.
When you use kartel4d, we automatically record your login timestamps, device type (Android, iOS, desktop), approximate location (city-level only; we do not track GPS coordinates), and your IP address. Each time you place a wager, play a slot game, or join a live-dealer table, we log the transaction with a timestamp, amount, market or game name, and result. Your complete betting history is stored in our database and accessible to you at any time in your account ledger. We retain all transaction records indefinitely.
Data retention and your rights
You may request a copy of your personal data, request deletion of non-mandatory fields, or file a complaint with your local data protection authority. We process such requests within 30 days in accordance with applicable data protection laws.
Payment Data and Third-Party Processors
When you deposit on kartel4d via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, your transaction is processed by the respective e-wallet provider. We do not store your e-wallet login credentials or full card numbers—only the transaction ID and confirmation from each provider. When you deposit via mobile banking, local payment, online payment, or e-wallet bank transfer, we generate a Virtual Account number unique to your kartel4d profile. The bank processes your transfer; we receive only a confirmation that funds have arrived. We do not store your bank account details—only a masked reference for withdrawal routing.
When you request a withdrawal, we collect your destination payment method (e-wallet or bank account). We pass this information to our payment processor, who initiates the transfer on your behalf. Our processor may retain a transaction record for 90 days to 3 years, depending on their own policy and applicable regulations. We do not control these third parties' data practices, but we have signed data-processing agreements with each to ensure compliance with privacy standards.
We may contact you via email, SMS, or push notification (on Android APK or iOS) to confirm deposits, notify you of withdrawals, alert you to login attempts, or inform you of service updates. You can disable push notifications in your app settings on Android or your iOS device settings. You can opt out of marketing emails by clicking the unsubscribe link in any message, though we will continue to send transactional and account-security emails.
Our kartel4d Data Security and Your Rights
We at kartel4d use industry-standard security measures to protect your data. All communications between your device (Android APK, iOS browser, or desktop) and our servers are encrypted using TLS 1.2 or higher. Your password is hashed and salted in our database—we never store it in plain text. Your KYC documents (photographs of your ID) are encrypted at rest on our servers and are accessible only to our compliance team. Payment data is encrypted and transmitted to our payment processors over secure channels.
Our employees and contractors sign confidentiality agreements and access your data only when necessary to operate our service. We conduct regular security audits and penetration testing to identify and address vulnerabilities. If we discover a data breach affecting your account, we will notify you within 72 hours via email and push notification (on Android or iOS). We also notify relevant data protection authorities where required by law.
Jurisdiction and Data Transfers
We operate kartel4d in supported jurisdictions where local law permits online gaming and sportsbook wagering. Our main data centre is located outside Indonesia, but we comply with Indonesian data protection regulations where they apply to our users. Our service is available only where applicable law permits; if you access kartel4d from a restricted jurisdiction, we may limit or suspend your account.
If local law requires us to disclose your data (e.g., to law enforcement, tax authorities, or gambling regulators), we will do so. We will notify you of such disclosure unless we are legally prohibited from doing so. We do not voluntarily share your data with third parties for marketing or other purposes.
Contact kartel4d
If you have questions about this privacy notice, how we handle your data, or your rights as a kartel4d user, contact our support team. We are available 24/7 in English and regional Indonesian. All privacy-related inquiries should be submitted via our secure support ticketing system on our website or through your kartel4d account.
We review this privacy notice annually and update it if our practices change materially. We will notify you of significant changes via email and push notification (on Android APK or iOS). Your continued use of kartel4d after notification of changes indicates your acceptance of the updated notice. Our commitment is to operate kartel4d transparently—explaining what data we collect, how we protect it, and what rights you have over your information.